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Terms & Conditions

Effective Date: 21/04/2026

1. About Us

This website is operated by Dry Riser Experts (“we”, “us”, “our”).
Registered in England & Wales.
Registered address: 19 Buxton Avenue, Manchester, M20 1JT
Contact email: sales@dryriserexperts.co.uk

2. Use of This Website

By using this website, you agree to these Terms & Conditions.
If you do not agree, please do not use the site.

We may update these terms at any time.

3. Services (Dry Riser Servicing & Maintenance)

We provide inspection, servicing, and maintenance of dry riser systems and related fire safety infrastructure.

  • All services are subject to availability

  • Quotes provided are estimates unless stated otherwise

  • Site-specific conditions may affect pricing

  • We reserve the right to refuse service where safety concerns arise

 

4. Product Sales (Fire Safety Equipment)

4.1 Orders

Orders are subject to acceptance and availability.
We may cancel or refuse any order at our discretion.

4.2 Pricing

  • Prices are shown in GBP (£)

  • VAT is included unless stated otherwise

  • Delivery charges are calculated at checkout

4.3 Payment

Payment must be made in full at the time of purchase.

 

5. Delivery

  • Estimated delivery times are provided at checkout

  • We are not liable for delays caused by couriers or external factors

  • Risk passes to you upon delivery

 

6. Returns & Refunds

Under the Consumer Contracts Regulations 2013, you may:

  • Return unused goods within 14 days of delivery

  • Receive a refund (excluding delivery costs unless faulty)

Items must be:

  • Unused

  • In original packaging

  • In resalable condition

Faulty or incorrect items will be replaced or refunded.

 

7. Intellectual Property

All content on this site (text, images, branding) is owned by us or licensed.
You may not copy or reuse without permission.

 

8. Liability

We are not liable for:

  • Indirect or consequential losses

  • Loss of business or revenue

Nothing excludes liability for:

  • Death or personal injury caused by negligence

  • Fraud

9. External Links

We are not responsible for third-party websites linked from this site.

 

10. Governing Law

These terms are governed by the laws of England & Wales.

 

11. Contact

For questions, contact: sales@dryriserexperts.co.uk

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